Contact information

GEARORB CONTACT INFORMATION

We are committed to delivering exceptional craftsmanship and transparent support for all our customers and commercial partners. Whether you have questions regarding your order status, product calibration, or wholesale inquiries, please reach out to our team via the channels below:

Trade Name / Brand: 
GearOrb

Customer Support Email: 
yang@gearorb.com
(Recommended for fastest resolution. Inquiries are reviewed directly by our management team within 24 business hours.)

Customer Service Telephone: 
+852 5700 1414
(Support Hours: Monday – Friday, 9:00 AM – 6:00 PM HKT / UTC+8)

Corporate Operating & Commercial Address: 
Unit 663, 6/F, Hung To Centre
94-96 How Ming Street, Kwun Tong, Kowloon
Hong Kong

Customer Support Scope:
- Order fulfillment & real-time delivery tracking assistance
- 30-day return authorization (RMA) & replacement support
- Slingshot tuning, band maintenance, and optical calibration guidance
- B2B distribution, wholesale pricing, and custom OEM/ODM requests